During the team’s daily meetings, the project manager notices that some team members are consistently...

This question belongs to the People domain because it focuses on team support, coaching, communication improvement, and removing impediments. PMI’s PMP Examination Content Outline states that project leaders should address and remove impediments, obstacles, and blockers for the team and also ensure that team members are appropriately supported and developed. When blockers are caused by communication problems and misunderstanding of process directions, the project manager should first strengthen capability through coaching and education rather than simply demanding better performance.

Option B is not the best answer because velocity planning deals with forecasting work capacity, not resolving the root cause of confusion. Option C is too punitive and does not reflect servant leadership. Option D is also weaker because directly instructing team members may solve a symptom temporarily, but it does not build lasting understanding or team competence. Coaching sessions help team members better understand the process, improve communication, and become more self-sufficient. That approach aligns with PMI’s emphasis on servant leadership, team development, and sustainable performance improvement.