A hybrid approach is a combination of two or more project management methodologies, such as Waterfall and Agile, that aims to create a better fit for the project and the organization123. A hybrid approach allows for flexibility and adaptability, but also requires alignment and communication among the project stakeholders. One of the key aspects of a hybrid approach is benefits management, which is the identification, definition, planning, tracking and realization of benefits4. Benefits are the positive outcomes and value that the project delivers to the organization and the customers5. A benefits management plan is a document that outlines how the benefits will be identified, measured, tracked and realized throughout the project lifecycle46.
In this scenario, the product owner, who is the person responsible for defining and prioritizing the product requirements and ensuring the delivery of value, stated that the product does not deliver any value, despite meeting the specifications. This indicates a misalignment between the product owner’s expectations and the project’s benefits. The project manager, who is the person responsible for leading and managing the project team and delivering the project objectives, believes that the product meets the specifications and is confused by the product owner’s statement. The development team, who is the group of people responsible for designing, building and testing the product, is also confused by the product owner’s statement.
The best course of action for the project manager in this situation is to review the project’s benefits management plan with the product owner. This will help to clarify the benefits that the project aims to achieve, how they align with the product owner’s expectations and the organization’s strategic objectives, how they will be measured and tracked, and how they will be realized. By reviewing the benefits management plan, the project manager and the product owner can identify any gaps, issues or changes that need to be addressed, and agree on the next steps to ensure the delivery of value. This will also help to improve the communication and collaboration among the project stakeholders, and increase the chances of project success.
The other options are not the best choices for the project manager in this situation. Escalating the matter to the executive board (option A) may be premature and unnecessary, as it may create more confusion and conflict, and undermine the trust and authority of the project manager and the product owner. Prioritizing the project backlog and asking the development team to fix the issues (option B) may be ineffective and inefficient, as it may not address the root cause of the problem, and may waste time and resources on unnecessary or irrelevant changes. Asking the product owner to terminate the project (option D) may be drastic and detrimental, as it may result in the loss of value, investment and reputation, and damage the relationship between the project manager and the product owner.
[: 1: What is the Hybrid Approach in Project Management? | Hygger.io 2: What Is Hybrid Project Management? | TeamGantt 3: Ultimate Guide To Hybrid Project Methodologies & How To Make Them 4: Benefits Management for Projects: Making a Benefits Management Plan 5: What is benefits management and project success? | APM 6: Benefits Management Plan: What it Is and How to Make it, , ]
