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During a contract renewal meeting, an organization's commercial team and the customer are disagreeing and...

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During a contract renewal meeting, an organization's commercial team and the customer are disagreeing and negotiations are failing. What should the project manager do to reach an agreement that will satisfy all parties?

A.

Reinforce the initial rules of the negotiations.

B.

Engage a facilitator to support the negotiations.

C.

Concentrate on meeting the customer's requests.

D.

Set clear expectations among the participants.

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