A project manager recognizes that a key stakeholder is not engaged in the project and...

According to the PMBOK® Guide, the project manager should analyze the stakeholder’s expectations and identify the topics of interest that may affect the project’s success. This will help the project manager to tailor the communication and engagement strategies to the stakeholder’s needs and preferences. The project manager should also use meeting management techniques to plan and conduct effective meetings with the stakeholder, and use active listening and feedback skills to ensure mutual understanding and alignment1. References: PMBOK® Guide, Sixth Edition, Chapter 13: Stakeholder Management, Section 13.2.2.4: Data Analysis, Section 13.3.2.3: Communication Skills, Section 13.3.2.4: Interpersonal and Team Skills; Meeting Management Techniques for the PMP® Exam