A project manager notices that a team member is upset during a team meeting.

In situations involving emotional cues or interpersonal issues, the project manager should address the concern directly and privately with the individual involved. This approach supports emotional intelligence, empathy, and psychological safety within the team.

According to the PMBOK® Guide – Seventh Edition (Team Performance Domain), direct communication and timely conflict resolution are critical to maintaining a healthy team environment.

Option A is superficial and does not address root causes.

Option B may expose sensitive issues publicly and worsen team dynamics.

Option D changes workload distribution without addressing the interpersonal issue.