A project manager is working on a project to modernize the information technology of a...

Conflict management is a crucial part of project management. When a project manager faces a conflict with a project sponsor, it’s important to negotiate and develop a mutually beneficial solution12. This involves clear communication, active listening, and negotiation skills1. The project manager should try to reach a compromise where both parties may have to make concessions1. Rather than viewing the problem as a disagreement between two parties, it can be helpful to view it as a common issue and work together to resolve it1. This approach fosters collaboration and leads to a win-win outcome1. References: 12

https://www.pmi.org/learning/library/understanding-managing-conflict-resolution-strategies-6484