A project manager is part of a global project team and is in charge of...

In a global project team, when requests outside the defined scope for a local team are received, it is important for the project manager to evaluate and understand the cause of the conflict. This involves analyzing why the requests are being directed to the local team instead of the global team and determining if there is a misunderstanding or miscommunication regarding the division of scope. By doing so, the project manager can address the root cause of the issue and work towards a resolution that aligns with the project’s defined scope and responsibilities12.