A project manager is managing a project to deploy new software to 200 end users.

PMI PMP Question Answer

A project manager is managing a project to deploy new software to 200 end users. During the implementation, there is a missed process that

caused some of the users to lose their computer data.

What should the project manager do first?

Meet with the team to discuss the root cause and encourage the team to take note of it and continue to focus on the deployment.

Record this case until the final lessons learned session is complete to prevent impacting the team's morale during implementation.

Meet with the team members and request they conduct a review of the case by providing feedback as lessons learned.

Invite a consultant to review the process in order not to repeat the same issue and share the results with the team.

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