A project is almost completed, and both the sponsor and the project management office (PMO)...

 The project manager should first determine if the feature is within the scope of the project. This is because adding a new feature could potentially impact the project’s budget, schedule, and other resources. If the feature is within the scope, it can be considered for inclusion. However, if it is outside the scope, a change request would need to be submitted and approved before the feature can be added12.