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A project has recently completed its production go-live, meeting the project's completion requirements in accordance...

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A project has recently completed its production go-live, meeting the project's completion requirements in accordance with the scope document. However, the customer has been requesting a number of significant project enhancements.

How should the project manager address the customer's requests?

A.

Inform the customer that the project scope is completed and that further enhancements will require the initiation of a new project.

B.

Tell the client that any extra work will require new scoping and pricing before the team can start additional enhancements.

C.

Adjust the project completion requirements to the proposed enhancements and inform the project team of the additional work.

D.

Explain to the customer that the project has been completed and enhancements will follow the change management process.

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