A customer reviewed the plan for a project with high uncertainty.

In a project with high uncertainty, where the customer is concerned about the number of iterations and the risk of not meeting the mandatory delivery date, a hybrid approach is recommended. This approach combines elements of both predictive and agile methodologies, allowing for flexibility in areas of high uncertainty while maintaining a level of predictability for certain aspects of the project. It enables the project team to plan parts of the project with a high degree of certainty predictively, while managing other parts with more flexibility and adaptability using agile practices.

The recommendation for a hybrid approach aligns with the guidance provided by PMI, which suggests tailoring the project management approach to fit the business environment, the risks, and the complexity of the project12. Additionally, the Professional in Business Analysis Reference Materials supports the use of a hybrid approach in situations where parts of an initiative use a predictive approach and parts use an adaptive approach3.