A customer is concerned with the quality of the product delivery, as the production deployment...

 To ensure the acceptance of deliverables, it is crucial for the project manager to review the approved exit criteria for the product. This involves confirming that the product meets the agreed-upon requirements and quality standards, which are essential for customer satisfaction and formal acceptance. The exit criteria provide a clear and objective way to measure the deliverable’s readiness for deployment and acceptance by the customer. By reviewing these criteria, the project manager can address any concerns the customer may have regarding the quality of the product delivery, thus facilitating a smooth transition to production deployment1.

= The PMBOK® Guide outlines the importance of verifying that project deliverables meet the requirements and acceptance criteria before they are considered complete2. The PMP Examination Content Outline also emphasizes the need for project managers to ensure that deliverables are ready for acceptance3. The Professional in Business Analysis Reference Materials support this approach by highlighting the role of exit criteria in validating the quality and readiness of deliverables4.