A customer complains that the user stories released so far contain too much jargon and...

 The project manager should engage with the customer to understand their perspective and expectations. This collaborative approach ensures that the user stories are rewritten to accurately reflect the customer’s needs without jargon, making them understandable and relevant. User stories are meant to be clear and concise descriptions of a feature from the user’s point of view and should avoid technical language that may not be accessible to all stakeholders12. By working directly with the customer, the project manager can ensure that the user stories align with the customer’s vision and expectations, leading to a product that meets their needs34.