When collecting the stakeholder's benefits expectations, we must:

When collecting stakeholders' benefits expectations, it is essential to classify stakeholders into groups with different levels of relevance. This approach allows the PMO to prioritize the needs and expectations of the most critical stakeholders, ensuring that the PMO's efforts are aligned with the organization’s strategic priorities.

Stakeholder Classification: Not all stakeholders have the same influence or interest in the PMO’s activities. By grouping stakeholders according to their relevance, the PMO can focus on those whose expectations are most critical to the organization’s success.

Prioritization: This classification helps in effectively managing stakeholder expectations, ensuring that the PMO’s functions and activities are aligned with the most important benefits expected by the organization’s key stakeholders.

PMI References: PMI’sStakeholder Managementguidelines stress the importance of identifying and prioritizing stakeholders based on their influence and interest in the project or PMO’s success. This approach helps in managing competing demands and focusing resources where they will have the most impact.

PMI and PMO VALUE RING References:

ThePMO VALUE RINGmethodology encourages the classification of stakeholders to better align PMO functions with the most critical organizational needs and expectations, ensuring that the PMO delivers maximum value.