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A PMO professional is responsible for a recently deployed project management methodology.

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A PMO professional is responsible for a recently deployed project management methodology. A project manager who manages a significant portion of the portfolio refuses to follow the methodology, leaving gaps in the PMO reporting at the portfolio level. The project manager views the prescribed processes as rigid, time-consuming, and as adding no value.

How should the PMO professional respond?

A.

Remind the project managers that the process is mandated by the organization.

B.

Initiate a refresher for the project managers to demonstrate how the methodology mitigates project risks.

C.

Escalate this to the senior director, who relies on the portfolio-level reporting of key performance indicators (KPIs).

D.

Inform the project managers that the process represents the industry standard in managing projects.

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