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A new portfolio management tool was introduced as the organization took on more projects.

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A new portfolio management tool was introduced as the organization took on more projects. A few months later, the PMO professional observes that the organization is paying for more functionality than the project teams are using.

What should the PMO professional do first?

A.

Arrange additional training sessions to ensure the adoption of all features.

B.

Schedule weekly reviews of tool usage and remove unnecessary functionalities.

C.

Review the tool specification to ensure it fits the initial user requirements.

D.

Survey end users to understand the tool ' s usage patterns.

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