The correct answer is A — To better listen, serve, and help the team grow their strengths individually and as a team.
An agile coach is a servant-leader whose role is to guide the team by modeling agile values, being present, actively listening, and helping teams grow. Coaching in agile is about enabling—not controlling—the team. A coach’s mindfulness, authenticity, and presence inspire the same behaviors in the team.
PMI Agile Practice Guide notes:
“The agile coach models the agile mindset, including being present, self-aware, and aligned with agile principles. This helps the team build trust, foster collaboration, and grow capabilities organically.”
(PMI Agile Practice Guide, Section 6.2 – Coaching the Agile Team)
Mike Griffiths emphasizes:
“Effective coaches guide by example. By modeling agile values and demonstrating presence, emotional intelligence, and listening, coaches help teams unlock their full potential.”
(PMI-ACP Exam Prep, Chapter 4 – Team Performance)
Incorrect options:
B suggests control rather than collaboration.
C is anti-agile and contrary to the servant-leader model.
D is valid but lacks the depth of A, which captures the coach’s mindset and actions.
Answer: A
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