What should the agile coach do to develop members into a high-performance team?
A.
Teach the team how to work comfortably in chaos.
B.
Provide strong facilitation and conflict-resolution guidance.
C.
Allow the team to resolve issues on their own.
D.
Observe each team member and advise them on team relationships.
The Answer Is:
B
This question includes an explanation.
Explanation:
Thestorming phase(from Tuckman’s model: Forming–Storming–Norming–Performing) is marked byconflict and role negotiation. Theagile coach or Scrum Masterplays a critical role in guiding teams through this phase withstructured facilitation and conflict-resolution techniques.
According to thePMI Agile Practice Guide (Section 4.3.2: Team Development Stages)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 3: Team Performance), the agile coach must providesupport, guidance, and toolsto help the team evolve toward self-organization and maturity.
Option Bis correct: effective facilitation helps the team progress toward high performance.
Option Apromotes dysfunction.
Option Crisks escalating unresolved conflict.
Option Dis overly individual-focused and not team-centric.
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