80% of the problems are found in 20% of the work is a concept of ___________.
A.
Edward Deming
B.
PhiliP Crosby
C.
Juran
D.
Pareto
The Answer Is:
D
This question includes an explanation.
Explanation:
D is the correct answer. Pareto law : A relatively small number of causes typically produce a majority of the problems and defects. This is called 80/20 principle , 80% of the problems due to 20% of the causes.
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