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Ursa Major Solar wants to add a chat component to its corporate website, where its...

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Ursa Major Solar wants to add a chat component to its corporate website, where its service agents can respond directly from Salesforce.

What are two considerations the administrator should understand before adding Chat to the Service Console? Choose 2 answers

A.

Chat is unavailable in Lightning Experience if also using Omni-Channel.

B.

Chat can only be added to Standard navigation Lightning apps.

C.

Chat must be routed with Omni-Channel in Lightning Experience.

D.

Chat can only be added to Console navigation Lightning apps.

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