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A company runs a call center to handle customer support inquires.

A company runs a call center to handle customer support inquires.

The company tracks metrics including the number of incoming calls, call resolution rates, and escalations. The company wants to display the metrics on a shared screen that is visible to all call center staff.

You need to recommend a solution for the company.

Which Power Platform feature should you recommend?

A.

AI Builder

B.

Power Automate

C.

Power Apps

D.

Power BI

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