You are leading the discovery process with a new client who is implementing a customer...

You are leading the discovery process with a new client who is implementing a customer support solution by using Microsoft Power Platform.

The company has the following requests for the discovery process:

• You must use sticky notes to collect information from stakeholders.

• You must ensure that support reps who cannot attend the in-person meeting are able to provide feedback.

• You must get detailed information on the call escalation process from a support rep who noted several pain points.

You need to select which types of discovery to use to meet the requests.

Which discovery types should you use? To answer, move the appropriate discovery types to the correct requests. You may use each discovery type once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content

NOTE: Each correct selection is worth one point.