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A project manager receives an escalation from an external group reporting that an expected deliverable...

A project manager receives an escalation from an external group reporting that an expected deliverable should have been available some time ago. After analysis, the project team realizes the deliverable was provided on time. Which of the following should the project manager do next?

A.

Request a change control ticket.

B.

Review the schedule plan.

C.

Refine the project documentation.

D.

Revise the communication plan.

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