To manage an employee engagement survey effectively, the most important factor is to:
A.
Update the questions regularly
B.
Mandate employee participation
C.
Use focus groups to collect data
D.
Take action on the final results
The Answer Is:
D
This question includes an explanation.
Explanation:
The most critical factor for successful employee engagement surveys is to take visible action based on the results. If employees see no follow-up after providing feedback, trust and participation decline sharply in future surveys.
Official Extract:
"Actioning survey results is critical to maintaining credibility, demonstrating responsiveness, and driving continuous improvement based on employee feedback."
(Source: HRCI PHR Content Outline 2024–2025, Employee and Labor Relations Section, Survey Feedback and Action Planning)
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