Which of the following promotes an effective coaching relationship? (Select TWO options.)
A.
Preparing for the session and eliminating interruptions
B.
Addressing performance issues in a team environment
C.
Listening carefully to the employee’s challenges
D.
Ensuring accuracy of training materials
E.
Engaging in social activities outside of work
The Answer Is:
A, C
This question includes an explanation.
Explanation:
Effective coaching relationships are built on being prepared, ensuring a distraction-free environment, and listening actively to the employee’s concerns. These build trust and openness.
Official Extract:
"Successful coaching involves active listening, preparation, minimizing interruptions, and creating a supportive environment to facilitate honest discussion."
(Source: HRCI PHR Content Outline 2024–2025, Learning and Development Section, Coaching and Mentoring Skills)
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