Pegasystems PEGAPCSSA86V1 Question Answer
An assignment service-level agreement (SLA) is configured with the following details:
♦Initial urgency: 20
♦Assignment ready: Timed delay of 1 hour
♦Goal: 5 hours and increase urgency by 10
♦Deadline: 8 hours and increase urgency by 20
♦Passed deadline: 2 hours, increase urgency by 20, and limit events to 5
Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment?
PEGAPCSSA86V1 PDF/Engine
- Printable Format
- Value of Money
- 100% Pass Assurance
- Verified Answers
- Researched by Industry Experts
- Based on Real Exams Scenarios
- 100% Real Questions
Get 65% Discount on All Products,
Use Coupon: "ac4s65"
