Which two of these statements are true about creating segments? (Choose Two)
A.
In a segment you can reference customer properties OR another segment, but not both
B.
A segment run can be triggered by the Next-Best-Action outbound schedule
C.
The list of customers in a segment can be viewed from within the segment
D.
When building the segment, if you want to know the count resulting from the criteria defined so far, the only way to do this is by running the segment
E.
The result of a criteria group can be combined with the result above it using AND and OR operators
The Answer Is:
B, C
This question includes an explanation.
Explanation:
Triggering Segment Runs with Next-Best-Action Outbound Schedule:
Segments can be configured to run in alignment with the Next-Best-Action outbound schedule.
This setup ensures that the segment is refreshed and populated with the latest customer data before each outbound run.
[Reference: Pega-Customer-Decision-Hub-User-Guide-87.pdf, section on configuring segments and schedules ., Viewing Customer List in a Segment:, You can view the list of customers included in a segment directly within the segment configuration., This feature allows marketers to verify and analyze the customers targeted by the segment., Reference: Pega-Customer-Decision-Hub-User-Guide-87.pdf, section on viewing and managing segment customer lists ., ]
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