A hospital uses a Patient visit case type to track Emergency Room (ER) visits.

To enable the attending doctor to update the Patient visit case while the Lab analysis and Diagnostic imaging child cases are active, the following configurations are necessary:

A: Configuring the Patient visit case type to allow multiple users ensures that more than one user can work on the case simultaneously, which would allow the doctor to update the case with notes even while the child cases are in progress.

B: Configuring the Lab analysis and Diagnostic imaging case types to allow other users to open the parent case type ensures that opening the child cases does not lock the parent case, allowing the doctor to make updates concurrently. References: Pega official documentation on case type configuration and locking strategies.