Weekend Sale Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: ac4s65

You are configuring routing for a customer warranty service request.

Pegasystems PEGACPSA88V1 Full Course Access
Pegasystems PEGACPSA88V1 View All Questions

You are configuring routing for a customer warranty service request. All warranty

servicerequests are routed to the warranty resolution group except for warranty service requests for betanrelease product that requires review by the vice president of service. How do you configure assignment routing to review warranty service requests?

A.

Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.

B.

Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.

C.

Route the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

D.

Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

PEGACPSA88V1 PDF/Engine
  • Printable Format
  • Value of Money
  • 100% Pass Assurance
  • Verified Answers
  • Researched by Industry Experts
  • Based on Real Exams Scenarios
  • 100% Real Questions
buy now PEGACPSA88V1 pdf
Get 65% Discount on All Products, Use Coupon: "ac4s65"
Next
Select each task on the left and drag it to the corresponding Application Development Studio...
A company often receives multiple IT tickets for the same issue, such as "the office...
Previous