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In the first step in a case type, the user compares data on a form...

In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account.

Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement ? (Choose Two)

A.

Add a persist case shape after the first step.

B.

Configure the starting flow to instantiate the case type as a temporary case.

C.

Apply a when condition to the first step to persist only cases requiring updates.

D.

Configure the first step to instantiate the case type as a temporary case.

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