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MyHealth Corporation wants to use the age of the claim to increase the urgency of...

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MyHealth Corporation wants to use the age of the claim to increase the urgency of the assignment so that persons processing the claims work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an Unresolved status. At any time, MyHealth has up to 10,000 claims that are in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. All claims are processed within 30 days.

Which approach satisfies the claim urgency requirement and provides the best experience for the user who processes the claims?

A.

Use the service-level agreement of the case to increase the value of pyUrgencyAssignAdjust by 1. Reset the goal date to the following day.

B.

Use a declare expression to increment the value of pyUrgencyAssignAdjust by 1. When a user who processes claims opens the assignment, the urgency is increased by 1.

C.

Use a job scheduler on a dedicated node to increase the value of pyUrgencyAssignAdjust by 1 for every assignment that matches the selection criteria.

D.

Use the service-level agreement of the assignment to increase the value of pyUrgencyAssignAdjust by 1 every day the claim is in an Open status.

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