Pegasystems PEGACPLSA23V1 Question Answer
A claims adjuster is working through a backlog of cases using a newly updated Pega insurance application. The adjuster is tasked with entering detailed information into a digital claims form for each case. However, as they proceed from one input field to another, they encounter noticeable delays in data rendering, and occasionally, the application becomes unresponsive, significantly slowing down their workflow. Given this situation, which two of the following are likely causes for the poor user experience observed by the claims adjuster? (Choose Two)