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You are the Decisioning Consultant on an Al-powered one-to-one Customer Engagement implementation project.

You are the Decisioning Consultant on an Al-powered one-to-one Customer Engagement implementation project. You are asked to design the Next-Best-Action prioritization expression that balances the customer needs with the business objectives.

What factors do you consider in the prioritization expression?

A.

product eligibility rules

B.

customer contact rules

C.

product compatibility rules

D.

business levers

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