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A contact center application recommends relevant actions for each customer.

A contact center application recommends relevant actions for each customer. The business team wants to know the possible ways in which these actions can be ordered so that the contact center agent can discuss one proposition at a time, starting from the top.

As a strategy designer, what are your two options if you use a Prioritize component to order the actions? (Choose Two)

A.

In a random order

B.

In alphabetical order based on the action name

C.

In descending order based on a numerical value

D.

In ascending order based on a numerical value

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