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In a case which tracks requests for auto loans, a requirement states: Customers should be...

In a case which tracks requests for auto loans, a requirement states: Customers should be able to modify contact information at any time during the processing of the case.

Contact information changes must not alter or interrupt the primary flow of the case. Which option meets the needs of this requirement?

A.

Add a stage with a start condition to the case workflow

B.

Add an alternate stage to the case life cycle

C.

Add an assignment to the case life cycle

D.

Add an optional action to the case workflow

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