A website is unexpectedly allowed due to miscategorization.

Identify the URL category being assigned to the website.

Edit the active URL Filtering profile and update that category's site access settings to block.

Create a URL category and assign the affected URL.

Update the active URL Filtering profile site access setting for the custom URL category to block.

Review the categorization of the website on https://urlfiltering.paloaltonetworks.com.

Submit for "request change*, identifying the appropriate categorization, and wait for confirmation before testing again.

Create a URL category and assign the affected URL.

Add a Security policy with a URL category qualifier of the custom URL category below the original policy. Set the policy action to Deny.