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Which of the following is likely to be true of passive customers?

Which of the following is likely to be true of passive customers?

A.

They are likely to complain about the product or service.

B.

They are likely to seek negative information about products.

C.

They are likely to remain from repurchasing a product.

D.

They are likely to recommend the product to others.

E.

They are likely to seek positive feedback from friends.

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