Which two ' P’s contribute to the POPIT™ holistic model?

The POPIT™ model is a holistic framework used in business analysis to ensure that all aspects of the business system are considered when investigating a situation or implementing a change. The acronym stands for People, Organisation, Processes, Information, and Technology. Therefore, the two ' P ' components of the model are People and Processes. ' People ' relates to skills, motivation, job roles, and culture. ' Processes ' refers to the defined procedures, activities, and tasks carried out to deliver the business service. Ensuring that changes are successful requires addressing all five components, as a change in one area (e.g., a new IT system) invariably impacts the other areas (e.g., the skills of the People, or the Information required).

(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice – Holistic View of the Business System, POPIT Model)