Comprehensive and Detailed In-Depth Explanation:The requirement is to customize the appearance (look) of each element on a FlexCard. In Salesforce OmniStudio, the Style Panel in the FlexCard Designer is the dedicated tool for this purpose, making C the correct answer.
Here’s why C. Use the style panel in the FlexCard Designer to customize the look of each element is the correct answer:
Style Panel Overview: The FlexCard Designer includes a Style Panel (accessed in the properties pane) that allows consultants to customize the visual properties of individual elements (e.g., Text, Image, Button, Datatable) on a FlexCard. This includes settings like:
Font size, color, and weight.
Background color or image.
Borders (style, width, color).
Padding and margins.
Custom CSS for advanced styling.
Meeting the Requirement:
Element-Level Customization: The Style Panel enables granular control over each element. For example, a Text element displaying a customer name can be styled with a bold red font, while a Button can have a blue background and rounded corners.
Ease of Use: It’s a no-code solution within the FlexCard Designer, requiring no external tools or coding expertise, aligning with OmniStudio’s low-code philosophy.
Preview: Changes made in the Style Panel are instantly previewable in the designer, ensuring the client’s vision is met efficiently.
Example: If the FlexCard shows case details, the consultant could use the Style Panel to make the case number bold and blue, add a red border to an “Open” status badge, and adjust the Datatable’s row height—all tailored to the client’s preferences.
Now, let’s examine why the other options are incorrect:
A. Use DataRaptor to customize the look of each element: A DataRaptor (e.g., DataRaptor Extract or Transform) handles data retrieval and manipulation, not visual styling. It provides the data displayed on the FlexCard but has no role in customizing the appearance of elements.
B. Use Integration Procedures to customize the look of each element: Integration Procedures orchestrate backend logic and API calls, not UI styling. They can fetch data or process actions but don’t influence the look of FlexCard elements.
D. Use OmniScripts to customize the look of each element: OmniScripts are for guided processes, not for designing or styling FlexCards. While OmniScripts have their own styling options, they’re separate from FlexCards and irrelevant to this requirement.
[References:, , Salesforce OmniStudio Documentation: FlexCard Designer – Describes the Style Panel for customizing element appearance., Salesforce OmniStudio Developer Guide: Styling FlexCards – Details CSS and style options in the designer., , , ]
