Is this where an Okta Administrator should submit a case?

Okta Help CenterTo access the Okta Help Center, simply log into your Okta Admin Console and click the ‘Help & Support’ link located in the upper-right corner of the page.  The Help Center acts as a one-stop-shop where you can:

Search knowledge articles

Ask questions in the community

Submit a case to Support by clicking the ‘Open a Case’ button

Join groups (Okta recommends that admins join the ‘Admin Pro Tips’ group where we post regular content such as onboarding materials, new feature videos, webinars, and more)

https://support.okta.com/help/s/article/Getting-Started-as-a-New-Okta-Administrator?language=en_US