Please read this scenario prior to answering the questionYou are employed as an Enterprise Architect...

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The Open Group OGEA-103 Question Answer

Please read this scenario prior to answering the question

You are employed as an Enterprise Architect within a large law firm. The firm operates in many countriesand has a complicated structure. Every office must follow the local regulations in their country.

The firm has an established Enterprise Architecture (EA) department which has been operating for severalyears. It has architecture governance and development processes based on the TOGAF standard. Inaddition to the EA program, the firm has several management frameworks in use, including businessplanning, project/portfolio management, and operations management. The Architecture Board includesrepresentatives from all parts of the firm.

The Chief Information Officer (CIO) is the sponsor of the Enterprise Architecture program. The CIO hasactively encouraged architecting with agility within the EA department as her preferred approach for projects.

The CIO has given approval for a Request for Architecture Work to explore the adoption of an Al-basedsystem for managing legal cases and financial processes.

Senior management has become more and more worried about how well the business is running, especiallywith the advancements in Artificial Intelligence (Al). Many of the firm's competitors have started using Al toassist with legal strategies, streamline processes, and boost productivity. One of the most important benefitsAl has for the business is its ability to increase accuracy and minimize mistakes.

Some of the top managers are worried about a change in the way of working, and if it will achieve the goals.

Their staff also fear that management will use the system to measure their performance. The CIO wants toknow how to address these concerns and reduce risks. The new system would provide guidance to legalprofessionals and analysts on which tasks to focus on. The main goals are to improve productivity and makebetter use of staff. In addition, the CIO hopes these changes will lead to higher customer satisfaction.

Refer to the scenario

The Chief Information Officer (CIO) has asked you how to address the concerns and lower risks whenintroducing artificial intelligence (Al) in the firm.

Based on the TOGAF standard which of the following is the best answer?

The stakeholders should be identified, and their concerns documented in the Architecture Vision. ACommunications Plan should be created to address the stakeholders. This plan should include areport that summarizes the key features of the architecture with respect to each location and thestakeholders' requirements. You will check with key stakeholders that their concerns are beingaddressed. Risk mitigation should be addressed as part of the

A set of business models should be developed with focus on the essential business problem and thevision of the change being proposed. These models will be used to build consensus with the topmanagers on the approach for deployment of the Al-based solution. A meeting should be held withthe key stakeholders to explain how to use and understand the models. Risk will be managed as partof the Security Architecture development.

An analysis of the stakeholders should be carried out. This will allow the architects to define groupsof stakeholders who have common concerns and include development of a Stakeholder Map. Theconcerns and relevant views should then be defined for each group and recorded in the ArchitectureVision document. To reduce risk, you include a requirement that there be progressive development ofthe target architecture to get regular feedback.

Models should be created for each of the high-level Business, Application and Technology

architectures included in the Architecture Vision. The models can be used to help the top

management understand the new business direction, and make sure that the system will be

compliant with the local regulations for each operating entity. A formal review should be held with thestakeholders to confirm that their concerns have been pr

Explanation:

The question focuses onaddressing stakeholder concerns and mitigating riskswhen introducingAI-based systemsin a law firm, while also reflecting the CIO’s preference forarchitecting with agility.

OptionCis the best fit according to TOGAF.

✅Why Option C Is Correct

1. TOGAF Emphasizes Stakeholder Identification and Stakeholder Mapping (Phase A)

TOGAF requires:

Identifyingstakeholders

Analyzing theirconcerns, interests, and influence

Grouping stakeholders intocategories

Producing aStakeholder Mapand defining neededviews

Option C precisely describes this process.

2. Document Concerns in the Architecture Vision

The TOGAF Architecture Vision must include:

Stakeholder concerns

Relevant viewpoints

Business goals and drivers

High-level requirements

C describes documenting concerns and viewsin the Architecture Vision, which aligns perfectly with TOGAF Phase A.

3. Supports Agility / Progressive Development

The CIO promotesarchitecting with agility.

Option C includes:

“a requirement that there beprogressive developmentof the target architecture to get regular feedback.”

This is consistent with:

TOGAF’s support foriterative,incremental, andrisk-reducingdevelopment cycles

Agile architecture principles

Thus, C aligns both with TOGAFandthe CIO’s preference for agile adoption.

❌Why the Other Options Are Incorrect

Communication planning is valid, but the answer istoo focused on reportingandlocation-specific summaries, which are not part of TOGAF Phase A.

Does not address the CIO’s need foragility.

Risk mitigation is described vaguely and incorrectly tied to later phases.

Focuses on "business models" and "security architecture" — not the right emphasis for early stakeholder engagement.

Does not address fear of job performance monitoring or behavior change, which requires stakeholder-sensitive treatment.

Proposes creatinghigh-level Business, Application, and Technology models in Phase A, which is inappropriate — such models belong inPhases B, C, D, not Vision.

Focuses on regulatory compliance rather than stakeholder concerns.

????TOGAF References

TOGAF 9.2 – Phase A: Architecture Vision

Defines stakeholder identification, concerns, and stakeholder map.

Encourages iterative, agile approaches.

Requires capturing concerns in the Architecture Vision.

TOGAF ADM Guidance for Agile

Supports incremental, feedback-driven development to reduce risk.

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