The Open Group OGEA-102 Question Answer
Please read this scenario prior to answering the question
You are employed as an Enterprise Architect at a large technology company with diverse business lines. The company has multiple divisions, engaged in mobile, e-commerce, cloud computing services, and a social network.
The company has an established Enterprise Architecture (EA) practice based on the TOGAF standard, including the TOGAF ADM. The EA program is sponsored by the Chief Information Officer (CIO). The use of EA has enabled the company to gain valuable insights into different parts of the business. One of the primary goals in the EA program charter is to coordinate efforts between the teams in each division. This has made sure that the mobile, e-commerce, cloud, and social media initiatives remain aligned with business strategy.
The practice has an established Architecture Capability and uses iteration for architecture development. The iterative approach is well-suited for modern digital transformation initiatives, where the company must adapt quickly to new business and market challenges. In addition to the EA program, the company uses several management frameworks, including business planning, project/portfolio management, and operations management.
The company is growing rapidly. A consequence of this rapid growth has been the proliferation of multiple IT solutions, with architecture giving way to growth. The company appears to be failing to architect its growth. Several systems have proved unreliable with some major outages, including the e-commerce system being offline for eight hours at the start of the holiday sales period, as well as the cloud computing services outage, which took down several popular websites. The service management organization within the company has blamed the outages on misalignment of the IT solutions.
The Governing Board has raised concerns about the outages. As a consequence, the CEO has asked for better reporting and management of the IT portfolio. The task has been assigned to the EAteam, with a constraint to maintain business as usual.
Refer to the Scenario
You have been asked to assess the IT solutions to determine where problems are occurring and where change is needed.
Based on the TOGAF standard, which of the following is the best answer?

