Which of the following are used for structuring a business capability map?

A Business Capability Map is structured by categorizing and grouping capabilities into high-level clusters that align with business objectives. This approach aligns with TOGAF principles for clarity and simplification in business capability representation, enabling a coherent view of business abilities.

References: TOGAF Standard, Capability Mapping Techniques.

Business capability maps provide a structured view of what an organization does to achieve its objectives. To create a clear and understandable map, capabilities need to be organized effectively. Categorizing and grouping are the primary methods used for this purpose:  

Categorizing: This involves classifying capabilities into different types or categories based on their characteristics or purpose. Common categories include:

Core capabilities: Essential for the organization's core business.

Supporting capabilities: Enable or enhance core capabilities.  

Customer-facing capabilities: Directly interact with customers.  

Operational capabilities: Focus on internal operations.

Grouping: This involves grouping related capabilities together to create a hierarchical structure. This helps to visualize relationships between capabilities and understand how they contribute to broader business functions