You are implementing Netskope Cloud Exchange in your company lo include functionality provided by third-party...

The reason for using Netskope Cloud Risk Exchange in this scenario is toautomate service tickets from alerts of interest. Netskope Cloud Risk Exchange (CRE) is designed to ingest user, device, and application risk scores, creating a dashboard view of contributors to your company’s overall risk score and trend. One of the key functionalities of CRE is to trigger risk-reducing actions through business rules that are tuned to a weighted score.Automating service tickets from alerts of interest is a part of this functionality, as it allows for the automatic creation of tickets in response to specific alerts, streamlining the process of addressing potential security issues12.

References: The use cases for Netskope Cloud Risk Exchange, including the automation of service tickets, can be found in the official Netskope resources1.Further information on how to integrate and utilize Netskope Cloud Risk Exchange for automating service tickets can be found in the Netskope Knowledge Portal3.