Click the Exhibit button.

Identify the Blocked Policy: According to the exhibit, the website is blocked by the "Global Block Policy."

Create a Custom URL List: To create an exception for the domain, you need to first create a custom URL list that includes the domain in question.

Navigate to the URL List section in the Netskope UI.

Create a new URL list and add the domain that needs to be allowed.

Option B: Create a custom category with the custom URL list as an included URL list and add it to an allow policy above the Global Block policy.

Go to the Policy section in the Netskope UI.

Create a new policy, ensuring it is an "Allow" policy.

Add the custom category to this allow policy.

Position this allow policy above the Global Block policy to ensure it takes precedence.

This ensures that the URLs in the custom list are allowed before the Global Block policy is evaluated.

Option C: Add the custom URL list as an excluded URL list to the category in the Global Block policy.

Edit the existing Global Block policy.

Add the custom URL list to the excluded URL list section of this policy.

This will exclude the URLs in the custom list from being blocked by the Global Block policy.

References:

Refer to the Netskope Knowledge Portal for managing custom URL lists and policy configurations​​​​​​.