What is the next step if FortiGate cannot detect a device locally?

The correct answer is A. FortiGate queries FortiGuard servers . The study guide explains the device detection process very clearly: “First, FortiGate attempts to detect the devices based on the information in the local device database (CIDB). If FortiGate cannot detect the devices locally, it queries the FortiGuard servers by sending data about the unknown devices to the FortiGuard servers. In response, the FortiGuard servers provide additional information about those devices.” This directly answers the question and shows that querying FortiGuard is the next step after local detection fails.

Option D is incorrect because the guide says FortiGate checks the local device database (CIDB) first, before this next step. Option B refers more to FortiNAC-style profiling logic, not FortiGate’s OT device detection flow. Option C is also incorrect because service connectors are not described here as the immediate follow-up step for unknown local device detection. The study guide specifically identifies FortiGuard servers as the next destination for device identification assistance.