Your customer is using a backup solution that writes data to a specific bucket.

StorageGRID Traffic Classification Policies provide the correct quality-of-service mechanism for controlling a workload that is consuming excessive network or request resources. A traffic classification policy can match traffic by bucket, tenant, subnet, or load balancer endpoint and can impose limits such as aggregate bandwidth, per-request bandwidth, concurrent requests, or request rate. Therefore, the appropriate remediation is to identify the backup bucket and restrict the bandwidth available to that workload.

This approach prevents the backup application from monopolizing StorageGRID resources during its backup window, leaving sufficient capacity for other clients to perform object uploads. StorageGRID 12.0 documentation specifically states that bandwidth limits control the rate at which matching requests are allowed to flow and that traffic-classification policies are designed for traffic limiting and SLA-related performance management.

Option D is incorrect because StorageGRID traffic classification does not provide a mechanism to reserve or guarantee minimum bandwidth to other buckets; it limits maximum resource consumption by matching workloads. Options A and C involve ILM ingest behavior. Strict or Balanced ingest controls how object placement satisfies ILM requirements at ingest and is not a QoS mechanism for protecting competing workloads.

Therefore, throttling the backup bucket through a traffic classification policy is the correct solution.

Reference topics: Grid Manager → Configuration → Network → Traffic Classification → Bucket Matching Rules → Bandwidth Limits → QoS and Workload Management