An administrator is seeking help with an ongoing NC2 issue.

Ensure the specialist is assigned the RBAC role with proper permissions (Answer A):

Role-Based Access Control (RBAC) ensures that the specialist has the necessary permissions to troubleshoot and manage the NC2 environment. This avoids unnecessary privilege escalations and maintains security.

Confirm the Support Authorization on the organization is set to Full Access (Answer C):

Setting the Support Authorization to Full Access allows the Nutanix support specialist to have the required access to investigate and resolve issues in the environment. This is essential for effective troubleshooting.

References:

Nutanix RBAC Documentation

Nutanix Support Access Guide