Which of the following steps of the troubleshooting methodology comes after testing the theory to...

The CompTIA Troubleshooting Methodology states that after testing the theory, the next step is to establish a plan of action to resolve the issue.

Troubleshooting Steps:

Identify the problem.

Establish a theory of probable cause.

Test the theory to determine the cause.

Establish a plan of action and implement the solution. ✅ (Correct step)

Verify full system functionality.

Document findings, actions, and outcomes.

Breakdown of Options:

A. Verify full system functionality – Happens after implementing the solution.

B. Document the findings and outcomes – Final step, happens after resolving the issue.

C. Establish a plan of action – ✅ Correct answer. Comes immediately after confirming the cause.

D. Identify the problem – First step, already completed.