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A network technician receives a new ticket while working on another issue.

CompTIA N10-009 Full Course Access
CompTIA N10-009 View All Questions

A network technician receives a new ticket while working on another issue. The new ticket is critical to business operations. Which of the following documents should the technician reference to determine which ticket to complete first?

A.

NDA

B.

AUP

C.

SLA

D.

MOU

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